A: Minimum: 1.4 GHz Pentium III or Athlon MP 1600 CPU DirectX 9 compatible, AGP video card with 32 MB memory, that supports HW-T&L (Hardware Transform & Lightning) Examples: GeForce2 Ultra or ATI 256 MB RAM 1.5 GB free hard disk space (additional space required for the Windows swap-file and DirectX 9.0 installation) Internet connection via cable-modem or DSL 16X Speed CD-ROM/DVD-ROM DirectX 9.0 compatible sound card, speakers or headphones Microsoft compatible mouse Keyboard
Recommended: 3.0 GHz Pentium 4 or Athlon XP 3000 CPU DirectX 9 compatible, AGP video card with 128 MB memory, that supports HW-T&L (Hardware Transform & Lightning) Examples: GeForce FX 5900 or ATI Radeon 9800 Pro 512MB RAM (DDR 333 Mhz or faster) 1.5 GB free hard disk space (additional space required for the Windows swap-file and DirectX 9.0 installation) Internet connection via cable-modem or DSL 16X Speed CD-ROM/DVD-ROM DirectX 9.0 compatible sound card, speakers or headphones Microsoft compatible mouse Keyboard
Supported Operating Systems: Windows 98, Windows ME, Windows XP, or Windows 2000.
NOTE: The game will not run well if you are running with the minimum requirements in all categories. To increase performance and make your gameplay experience more enjoyable, try the following:
1. Increase the amount of RAM your system has beyond the minimum 256MB of RAM. Try 512MB of RAM
2. Increase your video card above the required 32MB card. Try a 64MB or 128MB card.
3. Try increasing your processor speed.
Doing one or more of the above should improve performance.
Q: The Install Shield seems to stall at 99% during installation.
A: Chances are that there is another program running in the background in Windows that is utilizing resources that are required by the Install Shield. The installer should continue after pausing for some time, up to half an hour. We have found that task switching sometimes speeds this up.
Before installing the game, make sure all other programs are shutdown. In particular, make sure any virus detection software is turned off during the install process. As a last resort, if you are still encountering a hang at 99% you may try the following solution below:
If you are using Windows XP or 2000 you can use the following method to free the required resources for the installation process:
1. First you will want to reboot your computer to refresh your RAM memory. Once Windows is back up and running press and hold the "Ctrl" and "Alt" keys and tap the "Delete" key. This will open up a window with options like shut down, log off, and TASK MANAGER.
2. Click on TASK MANAGER. This will bring up a window labeled "Windows Task Manager".
3. Now, select the "Processes" tab.
4. You should now see a list of 20 or more programs that are running in Windows, along with information about how much of the computer's resources these programs are using. You'll want to take a look at the user associated with these programs. Some of them will be used by "system" and others will be used by user names like "User01" or "Jessica". You'll want to highlight and then "end task" on all of the user associated programs with the exception of "explorer". Once you've done this, simply cancel out of the Windows Task Manager and try to install the game as you have in the past.
If you are using Windows 98 or ME use the following method:
1. Reboot the computer to refresh RAM. Once Windows is back up and running press and hold the "Ctrl" and "Alt" keys and tap the "Delete" key. This will bring up the Close Program screen.
2. End Task on everything EXCEPT Explorer and Systray.
3. Now try the installation.
If none of the above solutions work for you, or if you have any questions or need assistance, please contact Novalogic tech support at support@novalogic.com.
Q: I have a Radeon 9700 video card and during gameplay the game will lockup my computer.
A: We have found that ATI's 9000 and 9700 video cards have a tendency to overheat and cause the computer to reboot. Some users have found that adding a slot fan to their computer has resolved the problem. For further information, please contact ATI for a solution to the issue.
Q: When I first run the game I receive a Window ME blue screen with "File Name cwawdm(04) + ...." message.
A: We have found that this error is being caused because your sound card's drivers (cwawdm.sys) are not compatible with Windows ME. You will need to contact Crystal Semiconductor Corporation (http://www.crystal.com) to find out if they have created drivers for Windows ME.
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